Where can I find your store open times and services?
Want to beat the rush or get a late-night treat? Find your local store’s opening times and all their service from toilets to checkouts here

Can I check if you have something in stock before I head to your store?
Afraid not. Our Specialbuys are such good value that if we let customers call to reserve, our phones would ring off the hook. So if you’ve got your eye on one of this week’s deals, head to your local store to snap it up! If you’re looking for your local Aldi, you’ll find it on our store locator here

I’ve left something in store! Who can help me get it back?
Oh no! That’s a horrible feeling. Don’t panic. Go back to the store and check if we’ve spotted it or someone’s handed it in.

If you’ve lost your card, we’ll keep it for three days (but after that, we shred them for your safety).

How can I apply for a job at Aldi?
Want to work with us? Of course you do. Just head over to our careers website here to find the job that suits you. Applying doesn’t take long at all – its a simple online application form (and you can upload your CV if you have one too)!

What’s your returns and refunds policy for something faulty?
Here’s our timeline for returns and refunds:

  • up to 60 days: if your product’s not working or you change your mind, you can get a refund.
  • after 60 days: if it has an extended warranty and we can’t fix or replace it, most of the time we’ll refund it.

If your product has a warranty and you’ve missed the 60 day return period, don’t panic. The fastest way to sort it out is by calling our manufacturer’s helpline (the number’s on the back of the product) or you can check here and they can talk you through your options. Just keep your receipt handy.